FOCUS on Scotland quiz
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New to the FOCUS committee
FOCUS would like to welcome Richard McKenna to the committee. Richard joins us from Legal & General and brings with him years of underwriting experience and opinion.
Please select your background---ClaimsUnderwritingBothNeither
Please rate the event overall poorfairgoodvery goodexcellent
Please rate the venue poorfairgoodvery goodexcellent
Please rate the food and drink poorfairgoodvery goodexcellent
Please rate Macmillan's main presentation poorfairgoodvery goodexcellent
Please rate the cancer workshop poorfairgoodvery goodexcellent
Please rate Support In Mind Scotland's presentation poorfairgoodvery goodexcellent
Please rate the mental health workshop poorfairgoodvery goodexcellent
The aim of the event was to recognise that people dealing and living with cancer or mental health issues represent important cohorts of vulnerable customers who play a significant role in the underwriting and claims process. We wanted to recognise this vulnerability to ensure it doesn’t disadvantage them during the insurance journey, whist at the same time treating all our customers in an equitable and fair manner. We sought to seek answers to such questions as:
In your opinion did the event capture the aims set out above?
What were your key takeaways or any areas that you plan to do differently as a result?
Any other comments?
Assessing and Managing Medical Risk for Insurers
Chartered Insurance Institute
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